Payments

You can pay for your order through iDeal, Bancontact, GiroPay, Visa or Mastercard. If you prefer not to pay online, you can also transfer the amount. As soon as we have received the payment, we will ship your order. Any costs for a transfer from abroad are for the account of the buyer.

Shipping

Parcels within the Netherlands are offered by PostNL. For international shipments we work with different companies. After shipment you will receive an e-mail from us with the track & trace information.

Country
Shipping costs
Free shipping from
The Netherlands
€ 12,50
€ 499
Germany, Belgium
€ 15,50
€ 499
Luxembourg
€ 19,00
€ 999
Denmark, Austria
€ 24,00
€ 999
France
€ 27,00
€ 999
Hungary, Poland, Slovenia, Slovakia, Czech Republic
€ 29,00
€ 999
Italy
€ 34,00
€ 999
Spain
€ 35,00
€ 999
Greece
€ 36,00
€ 999
Latvia, Lithuania, Romania
€ 39,00
€ 999
Bulgaria
€ 42,00
€ 999
Portugal
€ 45,00
€ 999
Ireland
€ 49,00
€ 999
Norway
Up to 1 kilo € 24
From 1 kilo € 24 + € 2.25 p/k
Switzerland, UK
Up to 1 kilo € 35
From 1 kilo € 35 + € 2.25 p/k
USA, Turkey, Singapore, Saudi Arabia, New Zealand, Morocco, Korea, Japan, Iceland, Hong Kong, Estonia, Cyprus, China, Canada, Australia, United Arab Emirates
Up to 1 kilo € 45
From 1 kilo € 45 + € 6.15 p/k
Other countries
Up to 1 kilo € 45
From 1 kilo € 45 + € 6.15 p/k

Returns

If you are not satisfied with your purchase, you can return it within 10 working days (legal trial period). To do this, you must first send an e-mail to klantenservice@engelpunt.nl, stating. the invoice number and your bank details. The order must be returned in the original packaging, undamaged and with sufficient postage to:

ENGEL. t.a.v. Retouren
Vissenstraat 14
7324AL Apeldoorn
The Netherlands

Costs for returning an order are for the account of the buyer.

Sale items may not be returned.