Pay
Payment for your order can be made via iDeal, Bancontact, GiroPay, Visa or Mastercard. If you would prefer not to pay online, you can also transfer the amount. We will dispatch your order as soon as we have received your payment. Any costs for a transfer from abroad are for the buyer's account.
Shipping
Packages within the Netherlands are offered by GLS. For international shipments, we work with various companies. After dispatch, you will receive an email from us containing the track and trace information.
Shipping costs
Netherlands: €5.95, free shipping over €75
Germany, Belgium, France and Luxembourg: €9.95
Returns
If you are not satisfied with your purchase, you can return it within 10 working days (statutory viewing period). To do this, you must first send an email to [email protected], stating the invoice number and your bank details. The order must be returned in its original packaging, undamaged and with sufficient postage, to:
ENGEL. Attn: Returns
Marconistraat 33
8013 PK Zwolle
The Netherlands
The cost of returning an order will be borne by the buyer.
Sale items cannot be returned.