Privacy Statement ENGEL

Introduction
ENGEL. takes your privacy very seriously and will use information about you (the data subject) in a
safe way of processing and using it. In this Privacy Statement, we explain which
data we process, and for what purpose we do so. Additionally, in this Privacy
Statement on your rights regarding our processing of your
personal data. We recommend you read this Privacy Statement carefully. For questions, you can always contact [email protected]

Who is ENGEL.?

ENGEL. is a general partnership with its registered office at Marconistraat 13, (8013 PK) Zwolle, registered in the trade register of the Chamber of
Trade under number 93844506.
When ENGEL processes your personal data, ENGEL is the
Data controller.

Hoe gebruikt ENGEL. jouw gegevens?

Below is an overview of the purposes for which personal data concerning
you are processed. It is indicated each time which data is used for that specific purpose
used, what the legal basis is for processing that data, and for how long the
data will be retained by ENGEL. To keep things clear, we have everything
grouped by data stream type.

Service provision, client management, and financial administration

Purpose: Financial administration
Details: Company name, Invoice address, Bank details (Bank name/IBAN/BIC),
Outstanding balance
Basis: Execution of the agreement
Retention period: As long as necessary for this purpose.

Purpose: Invoicing
Details: Company name, Invoice address, Bank details (Bank name/IBAN/BIC),
Outstanding balance
Reason: Performance of the contract. Retention period: As long as necessary for this purpose.

Purpose: Order management
Details: Name and Address details, Delivery address, Invoice address, Email address, Telephone number,
Payment details, Account number, Order number, Contents of the
Complaint, Chamber of Commerce number, VAT number, Customer number
Basis: Execution of the agreement
Retention period: As long as necessary for this purpose

Purpose: Handling product complaints
Details: Name and Address details, Delivery address, Invoice address, Email address, Telephone number,
Payment details, Account number, Order number, Contents of the
Complaint, Chamber of Commerce number, VAT number, Customer number
Basis: Execution of the agreement
Retention period: As long as necessary for this purpose

Purpose: Provision of the service itself
Details: Name and address details, Email address, Financial details, Details required
to provide the service, Data generated during the service
Basis: Execution of the agreement
Retention period: As long as necessary for this purpose

Purpose: Handling complaints about the service
Details: Name and address details, Email address, Financial details, Details required
to provide the service, Data generated during the service
Basis: Execution of the agreement
Retention period: As long as necessary for this purpose.

Marketing

Purpose: Direct marketing
Data: Name, Name and Address, Email Address, Telephone Number, Click behaviour,
Browsing behaviour, Interest in a product, Social media account, User ID,
Order history, Postal/billing address
Basis: Legitimate interest
Involved
importance
Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Newsletter
Data: Name, Name and Address, Email Address, Telephone Number, Click behaviour,
Browsing behaviour, Interest in a product, Social media account, User ID,
Order history, Postal/billing address
Basis: Legitimate interest
Involved
importance
Commercial interest Retention period: As long as necessary for this purpose

Purpose: Social media marketing
Data: Name, Name and Address, Email Address, Telephone Number, Click behaviour,
Browsing behaviour, Interest in a product, Social media account, User ID,
Order history, Postal/billing address
Basis: Legitimate interest
Involved
importance
Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Behavioural targeting
Data: Name, Name and Address, Email Address, Telephone Number, Click behaviour,
Browsing behaviour, Interest in a product, Social media account, User ID,
Order history, Postal/billing address
Basis: Legitimate interest
Involved
importance
Commercial interest
Retention period: As long as necessary for this purpose

Website

Purpose: Website analytics Data: Browsing behaviour, Location
Basis: Legitimate interest
Engaged interest: Commercial interest
Retention period: As long as necessary for this purpose.

Purpose: A/B testing
Data: Browsing behaviour, location
Basis: Legitimate interest
Engaged interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Offer account
Data: Name, Address, Email Address, Username, Password, User ID, Content
from the message
Basis: Execution of the agreement
Retention period: As long as necessary for this purpose

Security and fraud prevention

Purpose: Data Security
Details: Password, Name, Address
Basis: Legitimate interest
Engaged interest: Commercial interest
Retention period: As long as necessary for this purpose.

Reviews

WebwinkelKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide your name and e-mail address. WebwinkelKeur shares this data with us so we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you for clarification on your review. If we invite you to leave a review, we share your name and e-mail address with WebwinkelKeur. They use this data solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organisational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of services, for which we have given permission to WebwinkelKeur. All of the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

How does ENGEL. obtain your personal data?

ENGEL. is in possession of data about you because you provided that data to us.

What are your rights?

Under the European General Data Protection Regulation, you have a number of
rights relating to your data and its processing:
Inspection
You can always view your own (personal) data and change it if necessary in your account. If you the
If you want to see the personal data that ENGEL. has recorded about you, you can make a request
to inspect.
Change
If you want to make changes to the personal data you've seen
following a request for inspection and that you cannot change yourself in your account, you can
make a request to ENGEL. You can request that ENGEL. changes your details,
improves, supplements, removes or shields.

Limiting processing
You also have the right, subject to conditions, to request ENGEL to process
to limit my personal data.
Right of objection
As a certain processing on the grounds of the ‘legitimate interest’ of ENGEL. or a
third party, you have the right to object to that processing.

Data transfer
You have the right to obtain your personal data from ENGEL. ENGEL. will provide this
provide in a structured and common format, which can easily be incorporated into other
accessible to common digital systems. This way you can also have your data with a
relocate to another provider.
Withdraw consent
In all cases where the legal basis for a particular data processing is your consent
you have the right to withdraw that consent. That has no consequences for the past,
but it does mean that we are no longer permitted to process that data. It may be that
ENGEL. is therefore unable to provide certain services anymore.

Reaction by ENGEL.

A request can be sent to [email protected]. ENGEL. will process your request as quickly
possible to agree and in any case no later than one (1) month after ENGEL. such
We have received your request. If ENGEL. rejects your request, we will indicate this in our response.
why the request is being rejected.

Recipients of personal data

The data may be passed on to:
• Processors
• Parties involved in the execution or performance of an agreement between
I am an angel.
ENGEL. may be obliged to provide your data to a third party,
for example, by virtue of a legal obligation.

Cookies zijn kleine tekstbestandjes die op uw computer worden opgeslagen wanneer u een website bezoekt. ENGEL. gebruikt cookies om uw ervaring op onze website te verbeteren en te personaliseren. Dit omvat het onthouden van uw voorkeuren, het analyseren van websiteverkeer en het tonen van relevante advertenties.

Cookies are small pieces of (text) information that, when visiting the ENGEL website.
words are sent along to your browser and then to your hard drive or your computer's memory
computer, tablet, mobile phone or other device (hereinafter: “Device”) are stored.
The cookies placed via the ENGEL. website can infect your Device or allow
files stored on it from being damaged. When we talk about ‘cookies’,
do we not only mean these small pieces of (textual) information, but also similar techniques
by which information is collected, such as device fingerprinting.

Can this Privacy Statement be amended?

This Privacy Statement may be updated. We therefore advise you to regularly review the Privacy
Statement after reading for any changes.

Where can you go with complaints and questions?

Should you have any further questions regarding this Privacy Statement and how ENGEL. processes your
data is used, you can send an email to [email protected]. Also if you have a complaint
If you have questions about how ENGEL processes your data, you can send an email to
[email protected]. Additionally, you can always contact the competent national authorities
privacy regulator. In the Netherlands this is the Authority
Personal data.